Terms of Service

Effective date: 12 May 2026 · Version 1.0

1. Who you are agreeing with

These Terms of Service form a binding agreement between you (or the entity you represent) and Archie Recruitment, a sole proprietorship registered in Poland operating the pick.me and Outsor services (together, the "Service").

By creating an account, ticking the acceptance box at signup, or using the Service in any way, you confirm you have read and accepted these Terms together with the Privacy Policy and, where applicable, the Data Processing Agreement.

2. The Service

pick.me is a software-as-a-service applicant tracking system for recruitment agencies, plus a partner portal (Outsor) for outsourced recruitment, plus a public job board for candidates. We host the platform on Google Cloud / Firebase and provide it on an "as-is" basis, subject to the limitations below.

3. Who can use the Service

You must be at least 16 years old.
If you sign up as a recruiter or partner you confirm that you are authorised to bind the company you represent and that the company is a legitimate, lawfully-registered business.
You must not share your account or transfer it to a third party. Each individual user needs their own account.
You must keep your credentials secure and notify us immediately at info@archie-recruitment.com of any suspected compromise.

4. Acceptable use

You agree NOT to:

Upload candidate data you have no lawful basis to process (GDPR Art. 6).
Upload special-category personal data (health, religion, sexual orientation, etc.) unless strictly necessary for a documented purpose for which you are the controller.
Upload illegal, fraudulent, harassing, defamatory or malware-containing content.
Attempt to bypass tenant isolation, rate limits, security rules, or any other access control.
Use the Service to scrape, mass-export, or systematically copy other agencies' data.
Reverse-engineer, decompile or otherwise create derivative software from the Service.
Use the AI features to generate content that violates Anthropic's usage policies (which are incorporated by reference here).

5. Your data, our data, AI-generated data

Your data (your account info, the candidates and files you upload, the notes you write) stays yours. You grant us a worldwide, royalty-free, sub-licensable licence to host, store, process and display this data only as needed to provide the Service to you.
AI-generated outputs (CV analyses, screening reports, translations) are derivative works we produce on your behalf. You may use them freely within the scope of running your recruitment business. They are advisory; you remain responsible for hiring decisions.
Our data (Service code, designs, documentation, trademarks, pick.me and Outsor names and logos) belongs to us. You receive a non-exclusive, non-transferable licence to use the Service for the duration of your subscription.

6. Pricing and payment

The Service is currently offered on an invoice basis. Your subscription tier, monthly fee, included seats, AI quota and any add-ons will be agreed in writing (email is sufficient) with you before activation.

Invoices are issued monthly in advance unless otherwise agreed. Payment is due within 14 days. Late payment may result in suspension of the Service after notice.

VAT and other applicable taxes are added per Polish and EU rules.

We may change pricing for new orders or upon renewal with at least 30 days notice. Existing invoiced periods are not affected.

7. Trial / pilot

If we offer you a free trial or pilot, it is provided at our discretion and may be limited, modified or terminated at any time. Free trials are offered "as-is" with no service-level commitments.

8. Service availability

We aim for high availability but do not yet commit to a numeric SLA in this draft. As soon as we move out of the early-customer phase we will publish a target uptime and a credit policy. Planned maintenance windows are announced via in-app notification at least 24 hours in advance whenever practical.

9. Data processing

When you upload personal data about candidates, employees or others, you act as the data controller and we act as your processor. Our processing obligations are defined in the Data Processing Agreement, which is offered to every B2B customer and forms part of this contract.

For data we collect directly about you to operate your account, we are the controller; see the Privacy Policy.

10. Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by law:

We disclaim all implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free or completely secure.
AI outputs (CV analyses, screening reports, translations) are advisory and may be inaccurate. You must review them before relying on them. We are not responsible for hiring decisions you make based on AI suggestions.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of or related to the Service in any 12-month period is limited to the fees you paid us in that period. We are not liable for indirect, consequential, special, incidental or punitive damages (including lost profits, lost data, lost goodwill) even if advised of the possibility.

This limitation does not apply to liability that cannot be excluded under EU consumer law, to wilful misconduct, or to gross negligence.

12. Indemnification

You agree to defend and indemnify us against claims by third parties arising out of (a) personal data you uploaded without a lawful basis, (b) your breach of these Terms or applicable law, or (c) your misuse of the Service.

13. Term and termination

The agreement starts when you create an account and continues until terminated.
You may terminate at any time by writing to info@archie-recruitment.com. Pre-paid fees are not refundable unless required by law.
We may suspend or terminate your account on notice for material breach (unpaid invoices, abusive use, violation of Section 4).
On termination we delete your data within 30 days, except for audit log entries and records required by law. You may request a data export before deletion (Section 9 + Privacy Policy Section 10).

14. Changes to these Terms

We may update these Terms from time to time. We will notify users by email and in-app banner at least 30 days before any material change. Continued use of the Service after the effective date constitutes acceptance.

15. Governing law and dispute resolution

These Terms are governed by the law of the Republic of Poland, excluding its conflict-of-laws rules. The exclusive forum for disputes is the courts of Poland competent for our registered seat, except where mandatory EU consumer-protection law gives you a more favourable forum.

Before going to court, please email us to try to resolve the issue informally. Most things can be sorted out within a week.

16. Miscellaneous

Entire agreement. These Terms, the Privacy Policy, and (for B2B) the DPA form the complete agreement. Any pre-printed terms on your purchase orders or invoices are rejected.
Severability. If a clause is unenforceable, the rest of the Terms remain in force.
No waiver. Failure to enforce a provision does not waive future enforcement.
Assignment. You may not assign these Terms without our consent. We may assign them in connection with a sale of the business with notice.
Notices. All formal notices to us must be sent to info@archie-recruitment.com.

17. Contact

Archie Recruitment — Artur Seredziuk, sole proprietor, Poland
Email: info@archie-recruitment.com